The Centre for Life Management is a partnership based at Hillcrest, 172 Long Street, Dordon Tamworth B78 1QA.
We process your personal data in accordance with the DPA 1998 and the GDPR 2018.
We collect personal information from you when you communicate with us using any media or in person, or when you utilise one of our services or attend one of our activities. We may also collect personal data which relates to you from third parties, for example another website which has your name and email address on it.
We can only undertake such processing with your consent. You may withdraw your consent to our processing your personal data for some of the above purposes by emailing us or writing to the address set out below. You can also request information on what data we hold on you and request it be amended if it is inaccurate. Our newsletter and event information may be sent out by a third party – mailchimp – and on this you will have the option to unsubscribe / manage your subscription preferences.
We may continue to process your personal data after you have ceased to receive a service from us or after you have provided information to us or we have sent you any information you have requested.
Sensitive Personal Information: certain more detailed personal information is described by the DPA as "sensitive personal data". We may hold such information about you particularly if you have utilised one of our counselling or ministry services. We may retain this information for a period of time in line with good practice and to ensure that any therapy or ministry process or journey is well informed, of good quality and documented, and so that we are able to answer any questions you might have about the services you have received.
As a Retreat centre, also providing counselling and ministry services we utilise a variety of methods to keep people informed about our work. We may use data collected to keep you up to date about news, events and services here and also how you can be involved in our work and ministry.
We want to respect your communication preferences. If you would like to update your communication preferences, you can do so at any time by emailing firstname.lastname@example.org or writing to us at the address below.
All information you provide is stored in accordance with the Data Protection Act and GDPR. We do not pass personal information on to third parties for commercial use.
How we use personal data
The Centre for life Management may process your personal data for the following purposes:
- to keep you informed about our activities, events and news.
- to provide you with information about services available to you through us, and third parties connected with us, either as directed communications or as newsletters.
- to process and respond to requests, enquiries and complaints received from you.
- to provide services requested by you and to undertake any related communications;
- to maintain records relating to services provided to you as a client;
- to recommend products and services that we believe will be of interest to you;
- to update our records; to analyse trends;
- for audit purposes;
- to detect or prevent fraud; to transfer to service suppliers who undertake processing on our behalf, at our direction
- to communicate with you by email or other form of electronic communication;
We may store information about you using cookies (files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to see how you use our site, so we can keep improving it.
If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
Our website includes links to other websites which you may find useful. We are not responsible for the content of other sites or the privacy policies and practices which they work from.